2. No Refund Policy
Due to the nature of digital products, all sales are final and non-refundable.
Once the product has been delivered or accessed, it cannot be returned or exchanged.
3. Why We Do Not Offer Refunds
Digital products cannot be “returned” once accessed or downloaded.
This policy helps prevent misuse, unauthorized sharing, and abuse of digital content.
4. Exceptions (Case-Based Support)
We may review refund requests only under the following conditions:
- You did not receive the product after successful payment
- There was a technical issue that prevented access
- You were charged multiple times for the same product
5. Resolution Process
If your case falls under the above conditions, we will:
- Ensure product delivery
- Resolve the technical issue
- Or issue a refund, if applicable
All decisions will be made at our discretion after reviewing the case.
6. Cancellation Policy
Since all products are delivered digitally and instantly, orders cannot be cancelled once placed.
7. Customer Responsibility
Before making a purchase, please ensure that:
- You have read the product details carefully
- You understand that this is a digital product
- You agree to the no-refund policy
8. Contact Support
If you face any issues, we are here to help.
📧 Email: hello@novadeals.in
📱 WhatsApp: 7376927519